Quick Mart values your satisfaction. If you are not completely happy with your purchase of kitchen appliances, please read our Return and Refund Policy below.Return Eligibility You may return items within 30 days of receipt. To be eligible for a return, the following conditions must be met: – Items must be unused and in the original packaging. – All accessories, manuals, and warranty cards must be included. – The return must be initiated via email. How to Request a Return To request a return, please contact us at [email protected]. Include your order number and a brief description of the issue. We will respond promptly with further instructions.Return Shipping Customers are responsible for the cost of return shipping unless otherwise agreed upon. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value, as we cannot guarantee that we will receive your returned item.Refund Process Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days. Please note that depending on your bank, the processing time may vary.Exchanges We do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.Damaged or Defective Items If you receive a damaged or defective item, please contact us within 48 hours of receipt. We may request photos of the damage to expedite the process.Thank you for choosing Quick Mart. We appreciate your understanding and cooperation in following our return and refund policy. Your satisfaction is our priority!